From 1st April 2017 the rules for challenging your business rates in England have changed. Even if you use an agent you, as the ratepayer, are now required to carry out some initial tasks to allow a challenge to take place.
You will need to set up a secure online account using the government’s gateway website. You can start the process by clicking on the .GOV symbol below. The first step will be to confirm your personal identity and for this you will need to have both your passport and National Insurance numbers to hand.
If you require further information about this process please watch the video opposite.
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