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Can I Get A Refund?

Upload a copy of your business rates bill to us now and we can give you free, no obligation advice as to whether you might be able to save money on your business rates or be due a refund.  We turn around most enquiries in 24 hours so don’t delay and contact us now.

When and how you can challenge your business rates differ in England, Wales and Scotland.  Some companies miss out on substantial business rates refunds and savings because they are unaware of the rules surrounding their appeal rights and the deadlines involved.  With our extensive network of offices and business rates experts across the UK, Altus can ensure that you maximise your rates savings across all of your properties regardless of where they are located.

Over the years our clients have consistently benefited from business rates refunds on all property types; from offices, warehouses, retail and industrial space, to more specialist property sectors, including ports and docks, distribution warehouses, motor manufacturing plants, golf clubs and hospitals. We also have a specialist Plant & Machinery team to scrutinise a rarely challenged element of business rates valuations

We always obtain the best result for our clients. An average reduction of 16.8% in clients’ business rates is a sector leading rate, emphasising our expertise and our commitment to our clients.

Many businesses are unaware that they are over paying business rates based on incorrect assessments or inaccurate bills or that they have the right to challenge the amounts being demanded.

We undertake comprehensive due diligence before advising on whether to appeal or not and we always inspect every property we deal with.  There are no upfront fees or hidden costs to pay. Fees are only payable after we have successfully reduced your liability, and at a competitive percentage of your saving received.

"Altus have a passion for what they do and a commitment to customer service."

Fiona Carey
Deputy Company Secretary, The Altro Group plc

"Professional, hardworking, proactive and diligent. I have no hesitation in recommending them."

John Lee
Chairman, Broxap Ltd

"Impressed, first class service, continually seek to mitigate our operational costs."

Clive James
Financial Director, Specialist Cars Ltd

"Hardworking, diligent and trustworthy. I have no hesitation in recommending Altus to you."

Steve Seager
Property Directory, Côte Brasserie
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About Us

Over the last 60 years, Altus Group has become of the most highly regarded and trusted business rates advisors in the UK.


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Empty Property:

Save 60% to 100% on your empty business rates bills

Our dedicated empty rates team has been established for over 25 years. Find out how they can save you paying more than you have to.

How good are we?

Look who we work with

We represent over 16,000 clients, from SME’s to many of the world’s leading corporations and covering all property types. Find out why you will be in safe hands.

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Imagine how much we could save you

Judge us on our results. Here are a few examples of some of our work.